Critical Information Summaries

Get a detailed summary of your residential MyNetFone service and plan. This information is provided in accordance with the Telecommunications Consumer Protections (TCP) Code.

CIS documents are provided as PDFs so they are easy to view and print. Download free PDF reader software from the Adobe website.



Residential Whirlpool VoIP

Stand-alone VoIP (valid from 1st Nov 2019)


Previous versions (valid until 31st Oct 2019)


Discontinued plans