You can make a payment using the following methods:

1. Credit card over the phone - by dialling 151 from your MyNetFone service. Follow the voice prompts. You will be asked to enter your credit card number. You credit card will be debited and you account credited immediately. The credit will be available for immediate use.

2. Credit card online - by logging in to our customer self service portal. Click on the Payments section and follow the instructions. You will be asked to enter your credit card number. You credit card will be debited and you account credited immediately. The credit will be available for immediate use.

Please note: New customers must make their first payment by Credit Card, and can then trasnfer to Direct Debit or BPay payments once the initial payment is received.

3. BPAY - by logging in to our customer self service portal. Click on the Payments section to get your BPAY customer reference number and MyNetFone biller code. Then pay via your bank or financial institution as you normally would. Please note that BPAY payments take 3 working days to be credited to your account.

4. Automatic Payment by Credit Card - you can register for automatic top-up at the end of each billing cycle. Once a month, we will check your account and top-it-up to your nominated amount. You only pay for what you use, so if you have not spent the full amount of your top-up amount, we will only debit you the difference if any. You can register for credit card automatic payment through the My Account Portal.

5. Automatic Payment by Direct Debit - you can register for automatic payment via Direct Debit at the end of each billing cycle. To do so, please download the Direct Debit form and return the completed form by Faxing it to (02) 8008 8006 or emailing a scanned copy to directdebit@mynetfone.com.au. 

6. Call customer care. You can call our customer care line during business hours by dialling 151 from your MyNetFone service. Our friendly operators will gladly be of assistance in helping you make a payment.

Please note that credit card transaction limits apply. You will only be allowed 4 credit card transactions per month, and total credit limits apply.