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FAQ
Connecting to DSL / Naked DSL
How is my broadband service delivered?
Can I transfer my existing broadband service over to MyNetFone?
What are my obligations to my previous internet or phone provider?
Will there be any interruption to my internet service when I move from my current provider to MyNetFone?
Will I be able to get rid of my phone line?
Will Naked ADSL2+ affect services that use my phone line?
Am I required to be at home when Naked DSL is connected?
What sort of speeds can I expect on Naked DSL?
What happens to my existing phone number?
Will I be updated during the processing of my Naked ADSL2+ order?
How long does it take to connect to Naked ADSL2+?
Will I be able to use MyNetFone Naked ADSL2+ and VoIP immediately following the connection appointment?
How do I disconnect my service?
Do I get a Static IP address?
Can I get additional IP addresses?
Can I setup Reverse DNS?
FAQ Topics
Accounts & Billing - Residential
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Troubleshooting
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About MyNetFone VoIP
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