MyNetFone will be conducting scheduled network maintenance during the following timeframe:

- Start Date/Time: 26-02-2020 19:00 AEDT

- End Date/Time: 02-03-2020 23:00 AEDT

- Impacts: Scheduled network maintenance work will take place within the above time-frame, during which the following service(s) may be intermittently unavailable:

·      NBN services 

MyNetFone will be conducting scheduled network maintenance during the following timeframe:

- Start Date/Time: 27-02-2020 19:00 AEDT

- End Date/Time: 27-02-2020 23:00 AEDT

- Impacts: Scheduled network maintenance work will take place within the above time-frame, during which the following service(s) may be intermittently unavailable:

·      NBN services

MyNetFone will be conducting scheduled network maintenance during the following timeframe:

- Start Date/Time: 28-02-2020 21:00 AEDT

- End Date/Time: 29-02-2020 6:00 AEDT

- Impacts: Scheduled network maintenance work will take place within the above time-frame, during which the following service(s) may be intermittently unavailable:

·      NBN services

MyNetFone will be conducting scheduled network maintenance during the following timeframe:

- Start Date/Time: 02-03-2020 22:00 AEDT

- End Date/Time: 03-03-2020 06:00 AEDT

- Impacts: Scheduled network maintenance work will take place within the above time-frame, during which the following service(s) may be intermittently unavailable:

·         DSL Services.
·         Ethernet Services.
·      NBN services

MyNetFone will be conducting scheduled network maintenance during the following timeframe:

- Start Date/Time: 09-03-2020 22:00 AEDT

 -End Date/Time: 10-03-2020 06:00 AEDT

- Impacts: Scheduled network maintenance work will take place within the above time-frame, during which the following service(s) may be intermittently unavailable:

·         DSL Services.
·         Ethernet Services.
·      NBN services
·         MNF Global access
·         MNF Automated Attendant
·       MNF Conference
·         MNF Voicemail
·         MNF CLI Overstamping
·         MNF Special Number Call Collection
·         MNF International Number Call Collection
·         MNF Meet Me Conference
·         MNF managed SIP TRUNK
·         MNF NZ DID Call Collection
·         MNF Customer Portal
·         MNF SMS
·         MNF Local Number Call Collection
·        ​MNF NZ DID Call Collection

MyNetFone apologises for any inconvenience that these conducts may cause.

• NETGEAR Devices

Please be advised that if you are experiencing difficulties with your Netgear devices (not able to get dial tone), please download this Netgear guide and follow the instructions. If this doesnt resolve your issue, please call our Support Team on 1300 731 048.

• Owners of FRITZBOX BYO Devices

If you have an AVM FRITZ!BOX as a BYO device on MyNetFone services, please be aware that these devices have been recently the target of unathorised use and access.
AVM have released new firmware which address security concerns with older firmware. MyNetFone encourage all our BYO customers that have this device to update their firmware.
Instructions on how to do this are available on AVM's Website: http://www.avm.de/en/Sicherheit/advice.html