MyNetFone will be conducting following system scheduled maintenance during the below timeframe:

- Start Date/Time: 24/01/2019, 22:00 AEDT

- End Date/Time: 25/01/2019, 02:00 AEDT

- Impacts: A scheduled network maintenance work will take place within the above time-frame, during which following services may be unavailable.

• MyNetFone ADSL Services.

• MyNetFone Fast Ethernet Services.

MyNetFone apologises for any inconvenience that these conducts may cause.

• NETGEAR Devices

Please be advised that if you are experiencing difficulties with your Netgear devices (not able to get dial tone), please download this Netgear guide and follow the instructions. If this doesnt resolve your issue, please call our Support Team on 1300 731 048.

• Owners of FRITZBOX BYO Devices

If you have an AVM FRITZ!BOX as a BYO device on MyNetFone services, please be aware that these devices have been recently the target of unathorised use and access.
AVM have released new firmware which address security concerns with older firmware. MyNetFone encourage all our BYO customers that have this device to update their firmware.
Instructions on how to do this are available on AVM's Website: http://www.avm.de/en/Sicherheit/advice.html