Added over 11 years ago

Call centre closed for public holiday

Although Monday was a public holiday for our call centre staff, the phones were left as they were and people could still call in...unfortunately there was no-one there to answer them. We're sorry if you were one of those people left in the queue! If you left a voicemail message our call centre staff are working through them as I write, and will get back to you asap.

 If you ever have any suggestions about the service or the website, don't hesitate to comment or email us. We're always working on ways of making life easier for our customers.

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Posted by at 4:00 pm 2 Comments

Comments

marcy said over 11 years ago

why don't you have a forgot password link to enable your customers to change password online?

Ellen Pope said over 11 years ago

The reason customers can't change their password is that it is in fact configured into their VoIP adapter, not just their account. If you forget your password, give us a call and we'll email it to you.

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