Added over 6 years ago

Small business, big business. Does size really matter?

Part 1: 1300 Numbers in the cloud

It’s the age old question. Regardless of which side of the fence you’re on, the simple fact is that unless you’re offering a localised product or service, you’ll want your business to reach as many people as possible. The best way to do this is to ensure that your business has a national presence, which for many small businesses is a Catch-22 – you can’t expand nationally without a larger customer base, yet you can’t acquire more customers without expanding your reach.

The good news is, there’s a solution and it lies within this new (or not so new for some) high-tech concept called the “cloud”. The cloud simply means a service that is hosted on the internet and is accessible from anywhere by anyone. These new types of services are popping up everywhere, and voice communications is also getting a huge boost in flexibility and functionality by being hosted in the cloud. The virtually infinite possibilities that exist within the cloud can help break geographical barriers that often limit businesses.

Small mini, big mini - business

Over the next few weeks, we’ll be revealing three cloud-based solutions that you can use to take your business national. We’ll kick this off by shining the light on 1300 Numbers in the cloud.

We’re all familiar with 1300 numbers and their benefits that include giving your business a national presence by providing a single, national point of contact for customers to call at the cost of a local call.

1300 numbers can also be hosted in the cloud, giving your business additional flexibility and functionality. The most important feature of a cloud-based number for many businesses is the ability to actually be in control of it via a self-service Online Portal. This gives business owners the ability to be in total control and make changes in real-time - an important must-have, allowing for the capability to react to situations as they arise.

A cloud-based number also has the added benefit of ‘never being busy’, effectively meaning that you’ll never miss a call. Additional features such as voicemails, call diversions and more will ensure that your callers are never greeted with a ‘busy’ tone and therefore, are less likely to hang up. 

Find out more about 1300 Numbers and take your business national or
give our Business Specialists a call on 1300 733 995 

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