Added over 4 years ago

MyNetFone Holiday Season Operating Hours

The sudden wave of decorations, outdated Mariah Carey songs and shop specials can only mean one thing. So get out your flip flops and warm up the BBQ because the festive season has arrived!

As the holidays are almost here, it is time to inform you of the MyNetFone operating hours over the Christmas and New Year period. For the full listing of MyNetFone operating hours over the festive season please refer to the information below.  

Residential 

Residential Customer Service Support Centre

OPEN: 

  • 23rd December (8am - 10pm AEST)
  • 24th December (8am - 10pm AEST)
  • 27th December - 31st December (8am - 10pm AEST)

Residential Sales reduced hours:

  • 23rd December (9am - 3pm AEST)
  • 24th December (9am - 5pm AEST)
  • 27th December - 31st December (9am - 5pm AEST)
  • 2nd January 2015 (9am - 5pm AEST)

Both Residential Sales and Support will be CLOSED on public holidays:

  • 25th & 26th December 2014
  • 1st January 2015

Business 

Business Support Contact Centre will close early at:

  • 3.15pm AEST Friday 12th Dec 
  • 3pm AEST 23rd Dec
  • 3pm AEST 31st Dec

Business Support and Business Sales will be closed on public holidays including: Christmas Day, Boxing Day and New Year’s Day, as well as on weekends.

The Business Support team will continue to operate during regular hours for the rest of the time. 

Business Sales reduced hours:

  • 24th December (9am - 5pm AEST)
  • 27th December - 31st December (9am - 5pm AEST)
  • 2nd January 2015 (9am - 5pm AEST)

Emergency support will continue to be available throughout the holiday season.

From 3rd January 2015, both the Residential and Business Service Centre will return to standard operating hours.

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