Added about 26 days ago

Sydney Ranks Top 10 for Technology

Sydney has been ranked the 10th best city in the world for embracing technology and empowering entrepreneurs, beating the likes of Tokyo and New York.  

The study was commissioned by computer company Dell, using data from analytics company IHS. Cities were ranked by reviewing not only their current technological climate, but also their potential to sustain and promote innovation into the future.

California’s San Jose (home to Silicon Valley) topped the list, followed by neighbouring city San Francisco, Singapore and London. Sydney was the only Australian city to make the top 50 list.

The top 20 cities in order are:

    1. San Jose, Calif.
    2. San Francisco, Calif.
    3. Singapore
    4. London
    5. Washington, DC 
    6. Boston, Mass.
    7. Austin, Texas
    8. Raleigh, N.C.
    9. Stockholm
    10. Sydney 
    11. Toronto
    12. Seoul-Incheon
    13. Seattle, Wash.
    14. Denver, Colo.
    15. Portland, Ore. 
    16. Dallas-Fort Worth, Texas
    17. New York, N.Y.
    18. Minneapolis-St Paul, Minn.
    19. Houston, Texas
    20. Atlanta, Ga. 

Keep up with the latest in news and technology at the MyNetFone blog


Posted by Nathan at 9:54 am 0 Comments

Added about 27 days ago

Australians Downloading More for Less


Data usage is at an all-time high according to the Australian Competition & Consumer Commission. A report from the 2014-15 period revealed a 40% spike in data consumption on NBN and DSL services, while mobile data rose 35% over the same period. 

The ACCC’s annual report indicated an increased competition in the telco sector was still driving prices down, having dropped 0.5% in 2014-15, significantly less than the years previous.

“While a smaller reduction than in the previous eight years, which has seen a 3.3 per cent fall each year on average, this indicates that competition on factors other than price has been a feature of the market,” said ACCC Chairman, Rod Sims.


“Given this, the ACCC will continue to take a particular interest in ensuring consumers receive accurate information about network performance."

“Consumers are reaping the benefits of competition in the form of increased data allowances, new services, and lower prices.”

“Consistent with the trend in recent years, consumer demand for data is continuing to increase and is affecting both fixed and mobile networks.”

The most recent increase in data consumption has been attributed largely to the introduction of on demand video streaming, or the 'Netflix Effect'. MyNetFone recently increased the data allowances on our broadband plans to cater for the growing demand.

During the same 2014-15 period data allowances were increased by over 70% for DSL internet services and more than doubled for post-paid mobile services.

Have you got an appetite for data? Try our Unlimited DSL plans or NBN plans here.

Posted by Nathan at 1:41 pm 0 Comments

Added about 1 month ago

ANZAC Day 2016 Changed Service Hours



ANZAC Day is a time at which Australians reflect on the many different meanings of war. It marks the anniversary of the first major military action fought by Australian and New Zealand forces during the First World War.

At MyNetFone we remember the sacrifice of all Australian and New Zealand soldiers who died during the war, fighting to give us the freedoms we enjoy.

During the ANZAC Day public holiday, Friday the 25th of April 2016, customers are advised that we will be closed:

Support Centre - Closed

Sales Team - Closed

Emergency support for business services will be available as usual, charges apply.

(Normal hours will resume on April 26th).

Posted by Mirela at 10:16 am 0 Comments

Added about 1 month ago

Rising Popularity of Hosted Phone Systems

Hosted PBX phone systems are becoming increasingly popular amongst small and medium sized businesses with the market expected to reach A$328.8 million in the next five years. Research conducted by Frost and Sullivan revealed the hosted and cloud-based communications and services market as a whole is predicted to hit $1 billion by 2021, doubling over the last decade.

The analyst firm predicts the next five years will see a large number of SMBs migrate to cloud-based phone systems and hosted PBXs.

“SMBs and start-ups usually subscribe to a completely hosted or cloud-based UC [unified communications] solution for the cost benefits and flexibility it provides,” said Foster and Sullivan’s Wonjae Shim.

Price is not the only factor swaying the market. Hosted PBX phone systems offer added features designed to improve business communications and internal operations.


“This is a consequence of organisations desiring to switch to IP based phones which provide greater call managing capabilities such as call routing and switching,” he said.

MyNetFone was one of the first telco companies to introduce hosted phone systems to the Australian market with our Virtual PBX service in 2008. Jumping into the new-generation telephony market at its start has allowed us to perfect the hosted PBX phone system as a solution for business communications. As the largest fully-interconnected VoIP network in Australia, we have the scale, innovation and expertise to deliver user-friendly, scalable phone solutions to businesses either looking to get their first proper phone system or to move on from outdated hardware-based PBXs.

When it comes to hosted phone systems, trust the experts. Check out our Virtual PBX phone plans for business here.



Posted by Nathan at 3:07 pm 0 Comments

Added about 1 month ago

Has your business outgrown your mobile?

The following business advice piece by MyNetFone CCO Jon Cleaver was featured in the April 2016 issue of Nett Magazine. For almost a decade, Nett Magazine has been offering business development advice to help entrepreneurs succeed in the digital age. 

ne man. One mobile. You’ve got your business communications sorted, right? Chances are, your mobile won’t keep up for long. Maybe you’re missing customer calls. Maybe you wish you could transfer and manage calls.   

Or maybe you just know it’s time to step up to a professional office phone system. Investing in an office phone system might sound like a big step, but it’s a vital one. Here’s why:


Work From Anywhere

You might think only a mobile can give you the freedom to work on the go. But if you choose a modern hosted phone system, you can continue to work flexibly. 

A hosted phone system works wherever you plug-in a handset: from your main office to your home office. Plus, you can make your mobile part of your phone system. For example, the MyNetFone Virtual PBX lets you redirect office calls to your mobile and receive voicemails as emails. So you never miss important calls.

Present Professionally

When you give out a mobile number, you give the impression of being a small-time operator. Is that the message you want to send to customers or investors?

A phone system can help you present like a large and established company. For example, Virtual PBX lets you operate a 1300 service, giving you the credibility of a national phone number. And you can then have an Auto Attendant directing calls (eg. Press 1 for Sales, Press 2 for Support etc). It’s a great way for growing businesses to project scale and reliability.

Keep Track of Calls

Accessing call data is essential for managing your communications budget. But this convenience isn’t restricted to mobiles. The Virtual PBX includes online logs which allow you to see the length, time and source of calls. So you can quickly understand which lines or users are becoming cost centres. 


A mobile phone service won’t grow with your business. So when it comes time for you to add staff or manage higher call volumes, it’s time for an office phone system.

A system like Virtual PBX gives you the flexibility to add-on phone lines as you need. Start with just 2 lines (meaning you can make/receive 2 calls at the same time) and then scale up from there.

Business-Grade Features

What happens when you receive a call that’s best handled by someone else in your team? With an office phone system you can hold, transfer, park and pickup calls – all at the touch of button. So it’s easy to handle calls in a prompt and business-like manner.

It pays to compare phone systems. For example, the Virtual PBX includes features like voicemail-to-email and auto attendant- for free. With other providers, these features cost extra.

It’s time to move on from mobile

No doubt your mobile is serving you well. But it’s never too soon to plan for a more future-proof, scalable communications solution. And you don’t have to retire your old mobile – you can use it as part of a modern hosted phone system.

If you're running a business from your mobile, it's already time to upgrade.
Check out MyNetFone's Virtual PBX phone plans for business here.

Posted by Nathan at 8:59 am 0 Comments

Added 2 months ago

Opening Hours Easter Long Weekend

The four-day chocolate-filled holiday is approaching. It's time to start planning what you'll be doing over the Easter long weekend.

MyNetFone operating hours have changed over the break.

Residential Support:

  • Friday 25/03/16: CLOSED
  • Saturday 26/03/16: 9am - 5pm
  • Sunday 27/03/16: 9am - 5pm
  • Monday 28/03/16: CLOSED

Business Support: CLOSED Friday-Monday

Residential and Business Sales: CLOSED Friday-Monday

Business emergency support will be available for urgent matters. See here for details.

Regular operating hours will resume Tuesday, 29 March. We apologise for any inconvenience.

Enjoy the long weekend!

Posted by Nathan at 2:38 pm 0 Comments

Added 3 months ago

MyNetFone at CeBIT 2016

MyNetFone is offering free exhibition passes to CeBit, Asia Pacific’s largest business technology event, 2-4 May at Sydney Olympic Park.

Come along, say hi to the team and play a round of mini golf (we’re bringing our own putting green).

At CeBIT you’ll connect with global IT innovators and learn from industry leaders discussing the developments expected to impact today’s business. The premier event will host over 300 organisations showcasing the latest technological advancements. See current and future products in action as they solve modern business challenges.

MyNetFone’s specialty is business communication solutions and we’ll be showcasing a range of our  products and services:

NBN: Higher bandwidth allows for better communication concurrency, learn how you can benefit.

Virtual PBX: The latest in hosted phone systems that will streamline business communications.

Yealink: Check out the latest range of business phones, including video conferencing handsets.

Whether you’re a start-up looking to expand, a tech-savvy customer or a business looking to stay ahead of the curve – Come and say hello to the MyNetFone team at CeBIT. 


How to claim your free pass

 To claim your free pass, register online by applying the promotional code -> CEMYN16 and click ‘Apply Code’.

Fill out the short registration form providing the email address you would like the event details and e-ticket sent to, click 'Continue' and you're done!

You will receive a confirmation email soon after you register followed by an e-ticket closer to the event.

Posted by Nathan at 4:55 pm 0 Comments

Added 3 months ago

Australian Teens Top Internet Usage

Australian teenagers are spending up to 18 hours a week online, according to the latest data from the Australian Bureau of Statistics. This was well above the nation’s average of 10 hours per week over the 2014-15 period. The most popular online activity for the demographic was social networking, used by 91% of those aged 15-19 years old.

The data also revealed the amount of Australian households with internet access had jumped from 83% in 2012-13 to 86% or 7.7 million homes in 2014-15. The figures are slightly lower for regional Australians compared to those in major cities, though you can expect to see the number climb with the launch of NBN’s Sky Muster satellite.

The most common reasons for using the internet were social media and banking, with 72% of Australians using those services respectively. 61% of users said they used the internet for purchasing goods and services and 60% went online for entertainment.


Internet Use
Australian households are online more than ever before and it’s never been easier to get connected. Check out MyNetFone’s competitive NBN and DSLplans.

Posted by Nathan at 2:10 pm 0 Comments

Added 3 months ago

Young People Choosing Social Media over Driver’s License



The number of young people holding a driver’s license has been declining over the last 15 years in a trend being attributed to the rise of social media. According to data from VicRoads, the number of driver’s license holders under the age of 25 has declined from 77% in 2000-01 to 66% in 2012-13 with estimates the current number is even lower.

A more recent study from the US shows the trend is being echoed globally. Researchers from the University of Michigan reported that driver’s license holders between the ages of 20-24 had plummeted over the last decade with 82% in 2008, 79.7% in 2011 and 76.7% in 2014.

Researchers at Michigan University, believe that social media and digital communications are (in part) responsible for the decline in young drivers. The theory is that younger people are opting to connect with friends online through Facebook, SnapChat or Instagram and no longer feel the need for as much face-to-face connection.

The number of driver’s license holders in older demographics, 45 years and over, either remained consistent or increased. In 2014, for the first time recorded, there were more drivers aged over 70 than 20-24 year-olds, the seniors beating them by 1.3%.

Super connectivity is here and it’s shaping the next generation’s relationships. Read more about the latest technology news and trends in the MyNetFone blog.



Posted by Nathan at 3:14 pm 0 Comments

Added 3 months ago

Qantas Offers Free In-Flight Wi-Fi

Qantas will use NBN Co’s satellites to provide its passengers with free in-flight Wi-Fi on domestic flights. A single Boeing 737 will be retrofitted with a modem and antenna to receive satellite signals before starting on-board trials later this year.The rest of the domestic fleet will then be fitted with the technology leading up to its official launch, expected in early 2017.

In partnership with US satellite company, ViaSat, Qantas plans on piggybacking off the ground station infrastructure originally created for NBN’s Sky Muster satellite.

“The recent launch of NBN’s satellite has opened up new opportunities that we plan to take advantage of with ViaSat’s help,” Qantas CEO, Alan Joyce said.


The highly anticipated technology will then deliver customers with in-flight download speeds never before seen in Australia.

“You won’t be limited to checking your email or Facebook – it’s going to be about watching the football live, streaming your favourite TV show or movie, catching up on the latest YouTube videos, or shopping online,” Joyce said.

“This kind of inflight connectivity would also open up a lot of potential to improve in-flight entertainment, which we’re constantly looking to enhance.”

The carrier is currently examining options for high-speed Wi-Fi across its international and regional fleet.

If the NBN can provide high speed broadband in-flight, it can certainly speed things up at home. Check out MyNetFone's competitive NBN plans here.

Posted by Nathan at 11:28 am 0 Comments

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