Added about 1 month ago
The Australia Day long weekend is almost here! Celebrate your way on January 25th-27th. Find out what events are taking place in your local area at www.australiaday.org.au
Please note, the Australia Day public holiday will change the normal support hours for both Residential and Business customers.
The MyNetFone Business and Residential Contact Centres will be:
OPEN on Saturday, 25th of January 2014 (9am - 4pm AEST)
CLOSED on Australia Day & Australia Day Public Holiday, Sunday & Monday 26-27th January 2014
Operating hours will return to normal on Tuesday 28th January, 2014. We apologise for any inconvenience and hope you have a fantastic Australia Day.
Posted by Zac at 1:55 pm 0 Comments
Added 3 months ago
The festive season has arrived! Please take note that the MyNetFone Office will be operating during reduced hours over the Christmas and New Year period.
The MyNetFone Residential and Business Contact Centre will close early at 4pm AEDT this Friday 20th Dec. For the full listing of MyNetFone operating hours over the festive season please refer to the information below.
Residential Customer Service Centre
Business Support and Business Sales will be closed on public holidays including: Christmas Day, Boxing Day and New Years Day, as well as on weekends. The Business team will continue to operate during regular hours for the rest of the time.
Emergency support will continue to be available throughout the holiday season.
From 2nd January 2014, the Service Centre will return to standard operating hours of 8.30am to 5.30pm AEDT Monday to Friday, and 9am to 4pm AEDT on Saturdays.
Posted by Lauren at 2:46 pm 0 Comments
Added 3 months ago
We are excited to announce that MyNetFone has once again been listed on the Deloitte Technology Fast 50 List!
The Deloitte Technology Fast 50 program ranks the 50 fastest growing public or private technology companies, based on percentage revenue growth over three years (2011 to 2013).
This year MyNetFone was impressively ranked in 11th place in the Deloitte Technology Fast 50 list for Australia.
Considering it is typically easier for smaller companies to get a larger growth percentage (as they grow from a smaller base) it is a huge achievement for a large multi-million dollar company such as MyNetFone, to reach the same levels of growth consistently. Moreover, MyNetFone was recognised as the second fastest growing in our category of Telecommunications & Networking!
To top it all off MyNetFone got ranked 136th out of 500 fastest growing companies in all of Asia Pacific in the Deloitte Technology Fast 500 program. The program recognises technology companies that have achieved the fastest rates of annual revenue growth in the entire Asia Pacific during the past three years. To be ranked 136th is another great achievement for MyNetFone and is testament to the consistently great work the team puts in.
Posted by Lauren at 2:20 pm 0 Comments
Added 3 months ago
After a busy year with many great achievements accomplished by the MyNetFone Team, it’s time for the team to celebrate our success! MyNetFone is showing its appreciation to all staff through our annual company Christmas party, which will be hosted this Friday 29th November.
In light of this, please take note that the Call Centre will be closing early on the day:
The Residential Customer Service Centre will be operating from 8.30am to 6pm AEST.
We apologise for any inconvenience this may cause. The Residential Customer Service Centre will be open as usual from 9am – 4pm AEST on Saturday.
We hope you enjoy the lead up to Christmas, not long now until the festive season is here.
Posted by Lauren at 11:49 am 0 Comments
Added 5 months ago
The BIT Roadshow event is especially designed for the business market, so its topics and exhibitions are tailored to be relevant to you.
Confused by the Cloud? Not sure of how the NBN will affect your business? Trying to understand Accountancy software and getting nowhere? The event sheds light on these questions and address other pressing business IT issues.
BIT Sydney Recap
The Sydney BIT Roadshow was held just yesterday at the Novotel Darling Harbour, with plenty of business owners attending to find out how to make the most of technology for their business. The event featured Info Stands from a range of companies delivering business cloud solutions, including accounting platforms, NBN, voice and more.
The MyNetFone CEO, Rene Sugo, delivered a presentation about 'Demystifying the Cloud', highlighting how our popular cloud-based Virtual PBX phone system can deliver real benefits to businesses. Our Sales Team were busy at the MyNetFone Stand answering questions.
Coming up: BIT Melbourne
Perfect opportunity to learn more about business IT, talk to the industry experts and have all your questions answered. Best of all it's FREE!
Where: InterContinental, The Rialto, Collins Street, Melbourne
When: Tuesday 22nd October from 5pm
Posted by Maria at 12:18 pm 0 Comments
Added 5 months ago
Monday the 7th of October marks this year’s Australian Labour day for the states of: NSW, ACT, QLD and SA. On this public holiday we wish to advise that the MyNetFone Call Centre will operating at reduced hours.
Our Labour Day operating hours are as follows:
The Residential Call Centre will be closed on Monday 7th October and will return to regular hours on Tuesday 8th October 2013.
From the MyNetFone team, have a safe and relaxing long weekend!
Posted by Lauren at 10:07 am 0 Comments
Added 8 months ago
MyNetFone is proud to be one of the major sponsors of the Pink Torres kitesurf expedition, which aims to fundraise $100,000 for the McGrath Foundation. Kicking off on July 12, the ambitious team of 16 kitesurfers will attempt to cross the Torres Strait from far north Queensland all the way to Papua New Guinea.
The journey will take the team more than 280 kilometres across the infamous Torres Strait from Cape York to Saibai island, with stopovers at the uninhabited reef at Kirkadie and Coconut island, Yorke Island and Mission Reef Sand Cay. The physically taxing journey, which will see the team kitesurfing all day to cover the huge distance, is expected to take five days. Of particular concern will be the salt water crocs and reef sharks known to populate the Torres!
The aim of the expedition is to raise $100,000 to help fund the amazing work of the McGrath Foundation. As of June 2013, the McGrath Foundation has helped support over 20,000 Australian families experiencing breast cancer, ensuring their physical, psychological and basic support needs are met. With 84 McGrath Breast Care Nurses working in communities right across Australia, families can self refer to this free service. Through community fundraising such as the Pink Torres kite surfing expedition the McGrath Foundation continues to work tirelessly to ensure there is a breast care nurse to support every Australian family experiencing breast cancer.
In addition to its fund raising and breast cancer awareness aims, the team will run kite flying clinics with the local communities along the way.
Click below to watch the team talking about their upcoming adventure on Sunrise.
Posted by at 12:17 pm 0 Comments
Added 9 months ago
Is your handset starting to look like it has survived the ages? Well let’s be honest it is probably about time for an upgrade and we have just the excuse for you to do so.
You can now save $30 off the Gigaset C380 base station and $15 off the additional handset, making it more affordable than ever to upgrade your handset - but hurry, this offer is only available while stocks last!
This is a standalone handset with no services attached – simply connect it to your existing VoIP adaptor and it will work on your current VoIP plan.
Only while stocks last. Once we sell out, you miss out!
Posted by Lauren at 1:34 pm 0 Comments
Added 9 months ago
Posted by Lauren at 3:56 pm 0 Comments
Added 9 months ago
We’re thrilled to be able to announce that MyNetFone has been awarded the CeBIT Australia 2013 Award for Outstanding Project! The award, which recognises leadership and excellence in project management, was given to us for the rollout of VoIP services to the Tasmanian Government. The project is the first of its kind by any state government and one of Australia’s largest VoIP rollouts, incorporating 30,000 end users.
The project, dubbed ‘Voice Services - Public Network Access and Carriage’, provides the Government with a locally hosted, dedicated Voice Network, featuring massive scalability in VoIP traffic, carrier interconnected network infrastructure and fully automated Local Number Portability (LNP). The network is built on MyNetFone's state of the art software systems.
The Project was delivered within budget parameters laid out in the Project plan and the voice network infrastructure was in place well in advance of the proposed trial commencement date.
To be recognised with this award from CeBIT is a credit to the entire MyNetFone team for their determination and dedication to excellence. We would also like to give credit and thanks to the Tasmanian Government for entrusting this mission critical project to MyNetFone.
Posted by at 1:17 pm 0 Comments
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