Added about 16 days ago

Rise of the GranTechies

Whether it’s embarrassing grandchildren on Facebook, or trying to rewind a DVD - the older members of our community have a bad reputation when it comes to technology. However, it turns out these stereotypes might be a thing of the past.

According to a study conducted by NBN Co, tech-savvy grandparents have transitioned comfortably into the digital age with 93% using the internet daily.

According to the NBN’s GranTechies report, Aussie grandparents are using broadband primarily for staying in touch with family and friends, through Skype, email and social media channels. It’s also boosted the confidence of seniors, with 59% saying they were just as internet-savvy as their younger counterparts.

Nan Bosler, President of the Australian Seniors Computer Clubs Association, teaches seniors from 55 to 80+ how to use computers. And she says the older generation are not the tech dinosaurs we once labelled them.

“Seniors also use the internet like everybody else… for shopping, researching family history, taking online courses and buying airline tickets. I even have lots of students who are addicted to YouTube!”

While the internet is helping elderly Australians keep in contact with family and friends, Nan had a warning for the younger generation.

“It’s fabulous for keeping up with the grandkids. Although some of them need to remember to mind their P’s and Q’s once Grandma is on social media!”

While they might not be as quick on their feet, older Australians are certainly taking advantage of the latest in superfast broadband.

Don’t let Nan leave you behind
Upgrade to one of our competitive NBN plans today

 

Image source: NBN Co

Posted by Nathan at 4:32 pm 0 Comments

Added about 23 days ago

5 Tech Tips for Travellers

For a lot of us, the end of the year is the time to put those holiday plans into action. Whether you’re travelling for a few weeks abroad or just a weekend coastal getaway – here are a few tech tips to keep in mind this summer:

1) Backup Your Devices

Losing a device obviously comes with a financial loss, but what about your lost data? Important messages, photographs and app histories can all be lost with your phone. It’s a good idea to back up all necessary information on your laptop, hard drive or on a cloud storage facility.

*Another handy tip is to back up your itinerary and important travel documents on an easy to access cloud storage platform. That way you can access them quickly from anywhere in an emergency. Apps like Evernote let you save PDF files, contact numbers and any other important information and can be accessed from any smart device.

2) Insurance

Travelling internationally requires stop-overs, tight deadlines and unfamiliar surroundings. When you’re rushing around from place to place, it can be easy to misplace some of your important gadgets. Shop around and find the travel insurance best suited to you and have the peace of mind that if anything is lost or stolen, you won’t be out of pocket.

3) Extra Battery

Between long-haul flights, airports, trains and incompatible power adaptors, you might not always have the luxury of charging your phone on a whim. Bring a back-up charger so you’re never caught in the red (just remember to charge it before you leave).

4) Route Calls

If you have a MyNetFone VoIP service, you can route your incoming calls to your mobile, or directly to the landline at your destination using the follow-me service. This will allow you to take any important phone calls while you’re gone. When calls are routed from your home number, friends and family contacting you will only pay the cost of a local call.

5) Carry-on Gadgets

Losing your luggage sounds like a plot device for a Hollywood comedy, but it’s not as uncommon as you’d think. If you're flying to your destination, keep in mind lost or damaged baggage isn’t covered by most airlines. So the passenger has to wear the cost if anything happens. Don’t take the risk, make sure you pack any valuables in your carry-on luggage so you can make sure they arrive to your destination safely.

Enjoy your travels worry free by following these simple travel tech tips.

Find out more about the latest in tech news at the MyNetFone blog.

Posted by Nathan at 9:24 am 0 Comments

Added about 1 month ago

Follow-Me

Are you overdue for a holiday? It's always nice to get away, but who’s there to stop your world falling apart without you? 

If you're out of the house, the Follow-Me function enables you to re-direct incoming calls to multiple numbers simultaneously or in succession. In other words - if your home phone is not answering, the call can be diverted to your mobile, office or designated landline.

If you still want to keep tabs on your home life but don't feel like taking a call, you can have voicemails sent directly to your email as an audio file so you never miss a beat.

Manage these and other call features on the MyNetFone online portal.

Simply Login to your MyNetFone account portal and click on "My Voice Service"
Select "Follow Me and Voicemail" from the top menu and follow the prompts

Don't have a voice plan with MyNetFone yet?

Check out our VoIP plans and sign up here.

Posted by Nathan at 12:18 pm 0 Comments

Added about 1 month ago

Stay Smart Online Week Kicks off in Canberra

The Minister Assisting the Prime Minister for Cyber Security, Dan Tehan, has today launched the 2016 Stay Smart Online Week at the National Library of Australia.

According to Tehan, cybercrime is costing the Australian economy $1billion every year. He expects this cost to increase with reports indicating that 90 per cent of Australians will be online by 2017.

“There have been more than 74,000 cybercrimes reported since November 2014, with online scams and fraud accounting for 42 per cent," Tehan said.

“These statistics demonstrate the importance of every Australian taking responsibility for their own cyber security.”

The theme of this year’s Stay Smart Online week, is “Cyber Safety from the Lounge Room to the Board Room” aimed at promoting safe online security practices at work and at home.

To further assist Australians in protecting themselves, two user guides have been made available on the website along with some “Top Tips” on how to stay safe at home and at work.

The Top Tips offer advice on:


  • Securing your mobile device
  • Securing your desktop or laptop computer
  • Protecting your online accounts
  • Safely connecting and sharing
  • Protecting your child
  • Buying/Selling online

 

Find out about the latest in tech news at the MyNetFone blog

Posted by Nathan at 11:43 am 0 Comments

Added 3 months ago

How Much Data Does Your Streaming Service Use?

On-demand video streaming services have changed the way we watch television. Gone are the days of waiting a whole week for the next episode of your favourite program - you can now binge-watch entire seasons in one sitting.

While most streaming services offer a fixed monthly price for access to their content, if you aren't on an unlimited plan it's important to be aware of how much data you’re churning through. With an almost infinite number of television hours at your disposal, you can exhaust even a generous download quota long before the month is over.

Market frontrunners Netflix, Stan and Presto all use different amounts of data per-hour depending on what quality of video you choose. Here's how much data each one guzzles through in an hour:

 

According to the Netflix help centre, the rule of thumb for data consumption is:

  • Low definition – 0.3 Gigabytes per hour
  • Standard definition - 0.7 Gigabytes per hour
  • High definition - 3 Gigabytes per hour
  • Ultra-High definition – 7 Gigabytes per hour

The Presto support centre reported:

  • Standard definition – 1.3 Gigabytes per hour
  • High definition – 3 Gigabytes per hour

While Stan Help was slightly more frugal with:

  • Low definition – 0.57 Gigabytes per hour
  • Standard definition – 1.13 Gigabytes per hour
  • High definition – 2.89 Gigabytes per hour

 

Assuming your video-streaming service is set to High-Definition, you can budget: 2.25GB for an episode of House of Cards, 6.75GB to watch Star Wars: The Force Awakens or 36GB for the complete director's cut of the Lord of the Rings trilogy.

Netflix and Stan allow you to manually adjust the definition level of the video you're streaming and thereby reduce data consumption. Presto is a little less flexible and does not allow you to adjust the video quality. Instead it's determined by the device you're using and the strength of your home internet connection.

While video-streaming can consume a lot of data, it’s important to keep in mind it’s not the only activity your household uses the internet for. If you've got multiple connected devices in the one house, maybe it's time to upgrade to one of our unlimited NBN or DSL internet plans? With MyNetFone you can upgrade your broadband plan at any time with no additional fees.

Have you got an appetite for data?

Check out our unlimited NBN or DSL broadband plans or speak to one of our sales staff on 1300 731 048.

Posted by Nathan at 4:06 pm 0 Comments

Added 3 months ago

How will you access the NBN?

The NBN's multi-technology deployment strategy will see a variety of methods used to connect all Australians to the National Broadband Network. The deployment method for each residence is pre-determined by NBN Co and will vary depending on where you live.

While all NBN connections will make use of super-fast fibre optic cabling, some connections will also utilise existing copper infrastructure or 4G wireless technology to make the final leg of the journey.

Here are the four types of NBN connection currently supported by MyNetFone:

Fixed Wireless NBN

A fixed wireless connection will be used for premises where direct access to the NBN is too difficult or uneconomical. In these instances, fibre will be rolled out to 2,600 NBN towers which will transmit data the remainder of the journey wirelessly. Each premises using the technology will have an antennae fitted to the roof by an approved NBN installer to receive the incoming signal. The number of premises being serviced by any given tower is ‘fixed’, so there’s always a consistent data allocation for every fixed wireless connection. This ensures every user has much faster and more reliable broadband.

NBN fixed wireless

Fibre-to-the-Premises NBN

Fibre-to-the-premises (FTTP) connections will see brand new fibre optic cables connecting your premises directly to the NBN. As the connection extends all the way to your premises, a device is required to be installed inside your home by an approved NBN installer. An authorised representative over the age of 18 will have to be home during installation. 

NBN FTTP

Fibre-to-the-Basement NBN

Fibre-to-the-Building (FTTB) connections are used for multi-dwelling premises like apartment blocks. NBN Fibre is deployed to a common point, usually inside a building’s communications room. The internal copper wiring inside the building is then used to complete the final leg of the connection to each individual dwelling. As FTTB utilises existing copper infrastructure already in the building, residents do not have to be present during installation.

NBN FTTB

Fibre-to-the-Node NBN

 Fibre-to-the-Node will be the most common type of NBN internet connection. Installation involves rolling out fibre optic cables to a common node in the area. The node will most likely take the form of a street cabinet installed by NBN Co. From the node, existing copper infrastructure will finish the connection to each individual premises. Residents do not have to be present during the installation of a FTTN connection.

NBN FTTN

 

You will receive notification in the mail a few weeks before NBN installation is about to commence. It’s important to be aware of when NBN coverage will reach your address, as the existing copper network will be disconnected 18 months after NBN availability.

If your place is ready for the National Broadband Network, check out our competitive NBN plans here or speak to one of our helpful staff on 1300 731 048.

Check if your premises is NBN-ready by searching your address on the NBN rollout map.

 

*MyNetFone does not currently offer Satellite or HFC NBN.  

Posted by Nathan at 2:42 pm 0 Comments

Added 4 months ago

Netflix Dominates On-Demand Market

Netflix is being used by almost 5 million Australians according to Research Analyst Roy Morgan. Since its launch in early 2015 the on-demand video streaming service has dominated the Australian market, leaving home-grown competitors Stan and Presto battling it out for a distant second place.

While all three services were launched at the same time in Australia, Netflix already had an estimated 200,000 Australian subscribers accessing the service through geo-dodging software before its official 2015 launch.

 
 Source: Roy Morgan Single Source Australia, March - May 2016

 

Netflix has substantially more subscribers than Stan and Presto, but another advantage is its number of paid subscriptions. As the 3-month-trial period is coming to an end, a much higher proportion of Netflix users are paying for the service than for Stan and Presto. 

 
 Source: Roy Morgan Single Source Australia, March - May 2016

Video streaming services can use a lot of data. If you've got multiple connected devices in one household, maybe it's time for an upgrade?

Why not check out our unlimited NBN and DSL broadband plans.

Posted by Nathan at 2:16 pm 0 Comments

Added 4 months ago

Facebook vs Clickbait

You’ll never guess what Facebook has done this time. The answer will shock you…

It’s hard to think of a time when Facebook wasn’t littered with these kind of sensationalist headlines vying for our cursor’s attention. In a climate where clicks mean dollars, clickbait has wedged its way to become an annoying yet accepted part of social media. Now, Facebook is fighting back.

A dedicated team has reviewed tens of thousands of headlines to identify those that intentionally mislead, exaggerate and withhold information. Think: “Her reaction was priceless,” and “what happens next is hard to believe.”

They used these common phrases to build a filter to reduce the amount of clickbait that would appear in the news feed. Facebook will then penalise any repeat offenders so that all of their content rates lower. The change comes after feedback from consumers, concerned with the amount of misleading headlines in their news feed.

“People have told us they like seeing authentic stories the most. That’s why we work hard to understand what type of stories and posts people consider genuine, so we can show more of them in News Feed,” said Facebook research scientist, Alex Peysakhavoich in Facebook News.

Facebook plan to continually develop their algorithm to improve user experience and will implement the clickbait filter over the coming weeks.

Find out more about the latest in tech news at the MyNetFone blog

Posted by Nathan at 10:49 am 0 Comments

Added 4 months ago

Half the World's Population Still Offline

While most of us consider broadband a utility as essential as water or electricity, more than half of the world’s population is still not connected to the internet.

The latest report from the International Telecommunications Union estimates that only 47% of the population will have access to internet by the end of the year.

The report also highlights the huge divide between first and third world nations. Europe is the most connected region with 84% of its occupants online, while Africa is the least connected, with only 15.4%.

Percentage of Individuals NOT Using the Internet

 

“Access to information and communication technologies, particularly broadband, has the potential to serve as a major accelerator of the 2030 Agenda for Sustainable Development. Global interconnectedness is rapidly expanding, however more needs to be done to bridge the digital divide and bring the more than half of the global population not using the Internet into the digital economy,” said ITU Secretary-General Houlin Zhao.

Wealth is not the only distinguishing factor between broadband users, with far fewer women than men using the internet globally. The internet user gender gap grew from 11% in 2013 to 12.2 % in 2016, though the ITU points out the disparity is significantly greater in developing countries. The regional gender gap is largest in Africa, at 23%, and smallest in the Americas, at 2%.

Hear the latest in tech news on the MyNetFone blog.

Posted by Nathan at 9:56 am 0 Comments

Added 5 months ago

100% Home-Grown Support Staff

 

 

The NBN has connected over 2.7 million premises to date, and averages a further 40,000 new connections per week. With the launch of FTTN/FTTB, the amount of new connections is expected to increase even further towards NBN Co’s target of 8 million connected premises by 2020.

So what are you waiting for?

MyNetFone customers are already enjoying the benefits of our ultra-fast broadband speeds, competitive prices and all while being supported by our 100% home-grown Australian support team.

Our residential support staff are all based in our Sydney or Melbourne offices. We mentor them closely to ensure our customers are being managed by professionals with an in-depth knowledge of our services. MyNetFone has a strong history of sourcing staff locally, supporting and developing skills right here in Australia.

 

Speak to one of our helpful sales staff on 1300 731 048
or learn more about our competitive NBN plans here.

Posted by Nathan at 1:30 pm 0 Comments

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