Critical Information Summaries


Get a detailed summary of your residential MyNetFone service and plan. This information is provided in accordance with the Telecommunications Consumer Protections (TCP) Code.



Home Phone (VoIP)


Broadband (DSL)


NBN Internet




CIS documents are provided as PDFs so they are easy to view and print. Download free PDF reader software from the Adobe website.



Residential Home Phone



Stand-alone VoIP plans


Bundled home phone services


Discontinued plans





Home Broadband (DSL)


Stand-alone DSL plans


Bundled DSL and home phone 


Discontinued plans



Residential NBN

Stand-alone NBN plans


Bundled NBN  and home phone