This area sets out our customer terms and conditions and other policy and contract information. 

  • Terms & Conditions

    These terms apply if you order or recontract the service after 1 November 2013. For services ordered on or before that date, these terms apply to month to month services from 1 January 2014 and to srevices wtih fixed contract period ends. 

  • Critical Information Summaries

    See the key details of your product, plan, device or service. 

  • Standard Fee Table 

    This shows all the fees and other costs that you may be charged. 

  • Equipment Warranties 

    This sets out the warranty terms and conditions for equipment you purchase from us.

  • Privacy Policy 

    We are strongly committed to protecting your privacy while interacting with our content, products and services. 

  • Website Terms of Use

    By accessing or using a website you agree certain terms of use. This area sets out what the MyNetFone Website terms of Use are.  

  • Acceptable Use Policy

    This is our Acceptable Use Policy. It applies to all Services we supply to all our customers and users.

  • Previous Terms & Conditions

    These terms apply if you ordered the service on or before 1 November 2013 and they will continue to apply for month to month services until 31 December 2013, and or services with fixd contract periods until the end of the fixed contract period.