Local Number Porting
Escape From Your Telco AND Keep Your Number
Want to escape from your Telco, but don't want to lose the phone number you're so used to? No problem!
MyNetFone has just launched Local Number Portability (LNP) - a fancy way of saying that you can keep your existing phone number when moving to our VoIP phone service.
This highly anticipated feature is the biggest breakthrough the VoIP industry in Australia has seen recently! Both new and existing customers can take advantage of this easy number porting process.
What do I need to know about Local Number Portability?
- Quick and easy process - it only takes 3 to 10 business days for most residentual & small business customers
- Just $30 to port each number, a small price for such great convenienceˆ
- You can check whether your number is eligible to be moved to MyNetFone via our Online Portability Checker
- Available for Telstra, Optus, AAPT and Powertel numbers and other carriers to follow soon
We understand that your phone number can be a personal thing, so if for any reason you decide to leave MyNetFone (but with such amazing call rates and service, why would you?), you can take your number with you*.
Making the move to MyNetFone is now a no-brainer!
Have questions? See if our Number Porting FAQs have the answer - click here.
Ready to escape from your Telco?
Please note important information about choosing your new phone numbers:
If you choose a number outside your local calling area, people calling you may be charged at STD rates by their service provider. You may not be able to port your number away from MyNetFone if the gaining provider does not support out-of-area numbers, or if the gaining provider does not support local number portability with MyNetFone. This information is provided as required by the Numbering Plan under the Telecommunications Act 1997.
Important information about your Service Address
Your Service Address is the primary location where you will use your MyNetFone services. This information will be used to provide Emergency Service Organisations your location in the case you call for 000 emergency help, and also in the event of a natural disaster or emergency broadcast warning. It is important that you keep your Service Address information current at all times by updating it via our MyAccount portal when necessary.
For Number Porting Terms & Conditions, click here.
ˆ$30 porting fee is 'per porting attempt'. If porting application is rejected by carrier and has to be resubmitted, it is counted as a 'new attempt' and incurs another $30 fee.
*As long as your new provider has their own capability to port numbers to and from the MyNetFone network