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How did we do?

 

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Complaints, feedback and testimonials

 

 

MyNetFone strives to deliver customer happiness by offering reliable, fair value services with expert Australia-based support and service. With every interaction we aim to be courteous, reliable and responsive - instilling trust in our services and reflecting the integrity of our staff. How did we do?

 

Complaints

On occasion, customers may not be satisfied with the service they receive from MyNetFone. We take complaints very seriously. To ensure a speedy, low-stress resolution we have developed a transparent complaints resolution process. If you wish to lodge a complaint, you may do so here.

 

Feedback & testimonials

Equally, if you have constructive feedback or compliments for our staff, we'd love to heard from you. We continuously review customer comments and improve our products and processes based on the feedback that we recieve. If you would like to provide feedback or testimonials, you may do so here