Our Guarantee

At MyNetFone, we are committed to delivering the highest quality of service for our customers. In line with this commitment, we have employed Business Service Level Agreements (SLAs).

MyNetFone is committed to providing a guaranteed level of service with regards to:

  • Service Installation & Delivery Time
  • Uptime of 99.95%
  • Response Time for Support Requests
  • Reporting Intervals
  • Resolution Times

As the only VoIP provider in Australia providing business-grade SLAs, you can rest assured  that you will always receive timely and efficient support from MyNetFone.

Contact our Business Team on 1300 733 995 to find out more about our Business SLAs