At MyNetFone, we are committed to delivering the highest quality of service for our customers. In line with this commitment, we have employed Business Service Level Agreements (SLAs).
MyNetFone is committed to providing a guaranteed level of service with regards to:
- Service Installation & Delivery Time
- Uptime of 99.95%
- Response Time for Support Requests
- Reporting Intervals
- Resolution Times
As the only VoIP provider in Australia providing business-grade SLAs, you can rest assured that you will always receive timely and efficient support from MyNetFone.